Welcome to Daiwa Fishing Shop (“we”, “us”, or “our”) at saltwaterluresshop.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website and services are intended for saltwater fishing enthusiasts aged 18 or older. By using our site, you confirm you meet these requirements.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, product designs, and images, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Products and Services
2.1 Product Descriptions
We specialize in high-quality saltwater fishing equipment including:
- Saltwater rods & poles
- Saltwater reels
- Saltwater lures
- Saltwater accessories
- Saltwater terminal tackle
We make every effort to display products accurately, but colors may vary slightly due to monitor differences. Product weights and dimensions are approximate.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Orders and Payments
3.1 Order Process
Your order represents an offer to purchase which we accept by sending an order confirmation. We process orders within 1-2 business days (excluding weekends/holidays).
3.2 Pricing
Prices are in USD and subject to change without notice. We verify prices as part of our order processing—if an error is found, we will contact you before processing.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that your payment information is accurate and you have permission to use the payment method.
4. Shipping and Delivery
4.1 Shipping Options
We ship worldwide except parts of Asia and select remote areas. Options include:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: Orders over $50 via EMS (15-25 business days)
4.2 International Orders
International customers are responsible for any customs fees, import taxes, or other charges imposed by the destination country. These are not included in our prices or shipping costs.
4.3 Delivery Issues
You must inspect shipments immediately upon arrival. Report any shipping damage within 48 hours by emailing [email protected] with photos.
5. Returns and Refunds
5.1 Return Policy
We offer a 15-day return window from the delivery date. To be eligible:
- Items must be unused, in original packaging with all tags
- Opened terminal tackle (hooks, rigs, etc.) cannot be returned for hygiene reasons
- You must obtain a Return Merchandise Authorization (RMA) number
5.2 Return Process
- Email [email protected] within 15 days with subject “Return Request – [Order #]”
- Include order number, items to return, and reason
- We’ll email RMA instructions within 2 business days
- Ship items to: Daiwa Fishing Shop Returns, 1989 Cliffside Drive, Syracuse, US 13202
5.3 Refunds
Refunds are processed within 3-5 business days after we receive your return. Note:
- Original shipping fees are non-refundable
- Free shipping orders over $50 will have $12.95 deducted
- Refunds are issued to the original payment method
5.4 Exchanges
Follow the return process, clearly stating you want an exchange and specifying the replacement item. We’ll process once we receive the original item.
6. User Responsibilities
6.1 Account Security
If you create an account, you’re responsible for maintaining confidentiality of your credentials and restricting access to your devices.
6.2 Prohibited Conduct
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the site’s operation
- Submit false or misleading information
7. Limitations of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability for any claim related to our products or services is limited to the purchase price paid
- We are not responsible for delays outside our control (natural disasters, strikes, etc.)
8. Governing Law
These Terms are governed by the laws of New York, USA. Any disputes will be resolved in the state or federal courts located in Syracuse, New York.
9. Changes to Terms
We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Your continued use constitutes acceptance of the revised terms.
10. Contact Us
For questions about these Terms or our services:
Email: [email protected]
Phone: +1 (315) 555-1989 (9AM-5PM EST)
Mail: Daiwa Fishing Shop, 1989 Cliffside Drive, Syracuse, US 13202
Tight lines and happy fishing,
The Daiwa Fishing Shop Team
